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CUSTOMER CARE

Have any questions or concerns? 

We’re always ready to help!

 

 

Email to

student.nurse.hk@gmail.com

or fill in the form on the right side

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RETURNS

•Product may have minor defect(s). If such defect affect the function of the product, please contact for free replacement.


•If replacement is needed, please contact me within 7 days after sales (Counting from the date on Postmark). 

FAQ

Do you provide International delivery?

 

We are sorry that we don't have a plan on International delivery yet. If you have questions, please feel free to email us.

 

How do I return an item?

 

In case of refund/return, our customer service respresentative will contact you for arrangement. However, you may be responsible for the shipping fee.

 

What is your returns policy?

 

We always look for the best quality product for you.

However, product may have minor defect(s). If such defect affect the function of the product, replacement can be arranged. If you are not satisfy with the arrangement, returns are always possible.

How do I track my order?

 

Tracking is not available.

You may contact us if you cannot receive your ordered items after 7 business days.

 

What are your delivery options?

 

Since we only deliver products locally (Hong Kong), we only offer FREE local delivery or PAID local delivery with registration.

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